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![]() Read what some of our customers have to say about Lone Star Solar Screens™![]() This letter was from R. William of DeSoto, Texas:"In May 1993, my wife and I purchased Solar Screens from Lone Star Solar ScreensT for our new home in DeSoto, Texas. At the time of purchase, we were advised that the screen material carried a lifetime warranty. In April 1994 a tornado struck the towns of DeSoto and Lancaster. During the height of the tornado, the storm literally sucked two of the solar screens from the front of our house. One was found beside our home with some minor damage to the framework. The other screen was found two streets behind our home and two houses west of our location, indicating that the screen had been carried in the whirlwind motion of the storm. That screen suffered an obvious high degree of twisting as evidenced by the fact that all four sides of the framework had been twisted and broken. The fact I found most significant was that although the framework had been totally destroyed, the screen fabric material was completely intact without even so much as a rip or tear. When I contacted Jim at Lone Star, my initial question was, how much will it cost me to have the two screens reframed? His response, to my surprise, was, "I'll take care of it." I fully realized that the intended purpose of the lifetime warranty applies to defects in material not certainly to the destruction caused by a tornado. His response clearly indicates the degree of importance placed upon customer satisfaction by both Jim and Lone Star Solar ScreensT. My wife and I agree that the purchase of the solar screens for our home was one of, if not the only purchase we made on items for our new home that the benefits and workmanship of the product were actually equitable to the cost." This letter was from Neil of Fairview, Texas:"I wanted to take the time to thank you for a job well done with the screens for my house. My wife and I are thrilled with the results of the installation; it has already made a big difference in the comfort of our home. We were also impressed by the professionalism of your entire organization: from the estimate to the installation process, every one of the your employees represented your company well. What amazed us the most was how quickly the process was completed! "Usually calling a contractor to work on your home turns into the proverbial "crap shoot;" it was nice to finally encounter an organization that is as customer centric as yours. Feel free to use us as a reference to your potential customers. "Once again, thanks for the great job." This email was from Meredith and Derek of Frisco, Texas:"We just wanted to send a note to say thank you. for being one of the easiest companies to work with. We are pleased with our screens and amazed at how fast and convenient it was to work with your company. The salesman (David) who did our proposal was courteous and able to answer all of our questions. Your office staff has been pleasant. We ordered the screens on Monday. she told us it would be a week to a week and a half, and they were on by Thursday. ".We will recommend you to our friends. Again, thanks for being so easy to work with." This letter from Diane:".Thank you very much for the prompt, professional, conscientious [service]. [You] left all the areas cleaner than they were upon your arrival. Not to mention a price that fit my budget sooo much better than "the other guy's" "My satisfaction and recommendation of Lone Star Solar ScreensT has already been voiced to coworkers. The business and work standards displayed will guarantee your continued success." This letter was from Graig and Dolores of Bedford, Texas:".Per our discussion, we are giving you permission to use our name as a reference for your product. As Dolores stated, our electric bill decreased in excess of 30% in 1 month's time. ".We are very pleased with your product, your professionalism, and your service and have told many individuals about your products." This letter was from Lisa of Richardson, Texas:".I had called several difference companies for quotes for my windows. One evening while a competitor of yours was at my home giving me a quote, a neighbor came over to visit. The competitor was very pushy and just couldn't understand that I was just getting a quote before I made my decision. While speaking with my neighbor, after your competitor left, he referred me to your company. I called your company the very next day to get a quote. When your employee, Terry Evans, came out to my home, he was very pleasant to work with and not pushy and overbearing. He gave me a complete book of information not only on the screens themselves, but also a huge variety of references. While he was measuring my windows, I did call four of the listed customers in difference areas and received more than satisfactory reports from all. "I made my decision to go with your company and actually bought more screens than I originally planned to buy. The workmanship is great and they look fantastic. I have had so many compliments. The great part is I was not inconvenienced with having to be home when they were installed. I just came home from work and they were installed. They make an incredible difference in the heat in my home. I actually have to turn my thermostat up because where I usually keep it is too cool now. "Thank you so much for your superior service and keep up the great work. You may use my name as reference anytime." This letter was from Arvin and June of Corinth, Texas:"Thank you so very much for the wonderful job on installing Solar Screens to our home. We have noticed a tremendous amount of difference in the temperature in our home, since the installation of the screens. "Your installers and estimator were very professional and efficient in their service. The price and quality are the very best on the market. Which we are aware of, as we did get several estimates before making out decision to use Lone Star Solar ScreensT. "Please feel free to use us as a reference." This letter was from Austin of Coppell, Texas:"The screens were ordered on July 19th were installed today and they look great. Not only do they compliment the exterior of the house nicely, but they work better than we thought. Our interior window frames no longer radiate heat (they were dark brown aluminum frames) and the rooms are actually brighter since we don't have to close off the light with the shades or fully drawn blinds. "Thank you very much for the prompt service. We look forward to many years of sun protection with your high quality product." This letter was from Dave of Allen, Texas:"I'm a first time customer. I learned of your company through the best means of adverting--the word of mouth. You truly live up to your reputation. Your fast, speedy, get the job done right service impressed me as a new homeowner. I assure you that I will refer your company for those who need solar screens. Your commitment toward the customer showed, and from a customer's point of view--it's truly appreciated. Keep up the great work! Thank you for your business and hard work." ![]() |
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